Privacy Policy
Introduction
Welcome to https://town-auto-body-experts.dentrepair-talk.com (hereinafter referred to as “Town Auto Body Experts” or “we”). We are committed to protecting your privacy and ensuring that your personal data is handled with the utmost care and security. This Privacy Policy outlines our practices regarding the collection, use, and disclosure of personal information in alignment with various global privacy laws and regulations, including but not limited to:
- Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
- Quebec Law 25 on the protection of personal data in electronic documents
- The General Data Protection Regulation (GDPR) of the European Union
- Brazil’s Lei Geral de Proteção de Dados (LGPD)
- California Consumer Privacy Act (CCPA) and its updated version, the California Consumer Privacy Rights Act (CPRA)
- Colorado’s Consumer Privacy Act (CPA)
- Utah’s Consumer Sales Privacy Act (UCPA)
- Connecticut’s Connecticut Transparency and Accountabilty Law (CTDPA)
- Virginia’s Consumer Data Protection Act (VCDPA)
- South Africa’s Protection of Personal Information Act (POPIA)
Scope
This policy applies to all aspects of our online presence, including but not limited to:
- Our website at https://town-auto-body-experts.dentrepair-talk.com and its subdomains
- Any applications or services offered through our platform
- Interactive features and forms on our website
- Communications initiated by us, such as newsletters, emails, phone calls, or text messages (SMS)
Please note that this policy does not cover third-party platforms, apps, products, or services accessed via links or integrations on our site. These entities have their own privacy policies governing user data collection and use, which are solely responsible for complying with their respective regulations.
Processing Activities
This Privacy Policy outlines the ways in which we process personal data when:
- You utilize our applications and services as an authorized user
- You visit websites linked to this privacy statement
- We communicate with you via various channels, including email, phone, or text messages
Personal Data Collection
We collect a range of personal information for various purposes, which may include:
- Account Information: Details required to create and manage your user account.
- Payment Information: Credit card details and billing addresses used for transactions.
- Financial Information: Banking information for direct debits or credits.
- Purchase Information: Order history, product preferences, and shopping cart data.
- Mobile Device Identifiers: Unique identifiers like IP addresses, device IDs, and browser fingerprints.
- Location Data: Geographic coordinates and location services data.
- Feedback: Comments, reviews, and ratings you provide to improve our services.
- Social Media Information: Details from social media platforms when you interact with us on these sites.
- Product Information: Your preferences and interactions with our products or services.
We collect this data through direct input by users, tracking technologies, analytics tools, and third-party providers.
Cookies
We employ cookies to enhance your experience on our website and for analytical purposes:
- Strictly Necessary Cookies: Essential for navigating the site and providing basic functionality.
- Preference Cookies: Remember user preferences to customize content.
- Analytics Cookies: Track site usage, analyze trends, and measure performance.
Users can control non-essential cookie preferences through our Cookie Manager.
Retention and Deletion
We retain personal data for the duration required by law or for the specific purpose it was collected. Once this period expires, we securely delete or anonymize the information unless subject to a legal obligation to preserve it.
Security Measures
We have implemented robust security measures to safeguard your personal data:
- Encrypting data transfers and communications.
- Employing secure third-party processing partners.
- Regularly reviewing and updating our security protocols.
Children’s Privacy
We do not intentionally collect or store personal data from children under the age of 18. If you are a parent or guardian concerned about one of our services, please contact us using the details below.
Your Rights (Subject to Local Regulations)
Depending on your location and applicable laws, you have rights regarding your personal data, including:
- Accessing, rectifying, or erasing your data.
- Restricting or objecting to the processing of your data.
- Requesting a portable copy of your data.
- Withdrawing consent (where granted).
- Filing appeals or complaints with our privacy team.
To exercise these rights, please contact us using the details provided below. We will respond within the timeframes set by applicable laws.
Changes to Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. Any modifications will be posted on this page with an updated effective date. We encourage you to review this policy periodically.
Contact Information
For any questions, requests for information, or data privacy-related inquiries, please contact us:
- Email: [email protected]
- Mailing Address: [Provide the physical address]
We value your trust in our handling of personal data, and we are committed to maintaining transparency and best practices in all our operations.